AI3DGen.com Contact Us

Contact Us

We are here to help. Whether you have questions about our AI 3D Model Generator, require technical assistance, or have a business inquiry, please choose the contact method that best suits your needs.

❗ Important Note for Our Refund Policy

For information regarding refunds for subscriptions, please refer to our full Terms of Service (ToS). The Refund Conditions, Required Information for submitting a claim for all refund applications are detailed within the Refunds Section of the Terms of Service.

❗ Important Note for Technical Support & Account Issues:

To ensure we can effectively resolve your problem (especially technical errors or account issues), you must include your account email, along with any relevant screenshots or detailed descriptions of the issue. Failure to provide this information may significantly delay our ability to locate and assist you.

Get Support & Business Inquiries

Email us anytime at [email protected] or use the form below. We aim to reply to all inquiries within 24-48 hours.

We handle the following categories of inquiries:

• Technical Support: Platform errors, generation issues, model downloading, and feature questions.
• Account Management: Upgrading, downgrading, or managing your Pro/Ultra subscription.
• Business/Partnerships: Collaboration ideas, integration, or large-scale enterprise licensing.